Extremely Satisfied! Joe could not have been more helpful from beginning to the end of the process. It was a pleasure from the mock up to final installation. The railing is beautiful and sturdy. I couldn’t be more pleased.
I live in a 55 plus community and my front porch steps had no handrails. After some extensive research and talking with several contractors I found DIY Handrail online. Joe made it so easy to order and even gave me a rendering for my HOA approval process. Since I am elderly I hired a handyman to install them and he said it was easy and asked me for DIY Handrail’s info. Joe is very responsive and does everything to make sure you are completely satisfied. In my opinion you can’t go wrong if you order DIY handrails.
Joe and his customer service is above reproach! Joe and I emailed back and forth numerous times so he could help me select the correct railings for my application. The shipping was incredibly fast…the handrails arrived far ahead of my expectations. I tell everyone that will listen about D.I.Y. Handrail. This has become my go to place for future purchases. I have a patio, stairs out to the garage and possible will replace the handrails inside going to my lower level. This company and Joe are absolutely the best!
I am extremely satisfied with all aspects of the experience! Pre-purchase communication (mock-up, questions and answers) with Joe was extremely helpful. My two, #4 Pickets arrived in 2 days as advertised and in excellent condition. All hardware was furnished including the anchors, drill bit and socket that fit the anchors. (I changed to 5/16″x3″ Tapcon Concrete anchors and found landing the anchors much easier that those provided.) The railings were very easy to install although for the novice, your instructions might want to specifically tell people to clean the dust from the holes before trying to insert the anchors. The railings are very sturdy! If they ever begin to move over time, I’ll re-drill the holes and add epoxy but I really don’t expect to have to do that. The price was right and the railings look fantastic. Initially my bride wasn’t too keen on standard DIY type railings. She was looking for custom railing at a much higher price. But once installed, she is extremely pleased too! I can go on and on but will leave it there. For any DIY’er with a hammer drill, hack saw, tape measure and level, this is the way to go. You won’t regret this purchase. I’m so glad I found this product.
Great Product, great company to do business with. Very satisfied with the fit and finish of the rail kit, and the included hardware and driver. Thanks to Joe and the Customer Service Team for all the help. Will definitely be back in the future when the need arises.
Just installed the Floor-2 and Wall-4. Great installation package. They arrived a day early. Very satisfied, thanks!
We could not be more pleased with the diy handrails we installed on our front porch steps. It was important to keep the look appropriate for a 115 year old house with recreated curved front steps and the hand rails were perfect. Joe was also very helpful in the process and we would recommend the product not only for the appearance but also for the high quality of the materials and the excellent instructions for installation.
Of my 1400 sq/ft deck that was litteraly vaporized into but a shadow on the ground by the California “Campfires” only your handrails including the escutcheons survived intact! All I need do is have the powder coat re-done. Excellent product that I will be buying more of for my new home. I would add more pictures if I could but the surviving escutcheons tell the story.
Rails were very well made and were straight forward and versatile to install. I appreciated the wrench and drill bit, although I needed a hammer drill for the concrete
My wife has been after me to have a rail added to the side porch but when I tried to contact my “rail guy” he wasn’t to be found. So I then googled iron rails and found DIY and was pleasantly surprised about options and pricing. Found the exact railing I desired, found it easy to install (with ALL hardware provided) and I now have a happy wife!