Frequently Asked Questions

Warranty

Fortin Welding & Manufacturing Inc. of Columbus, Ohio warrants all new products manufactured at the Columbus location, against defects in materials and workmanship for a period of one year from substantial completion and agrees to repair or replace any defective product without charge. IMPORTANT: This warranty does not cover damage resulting from accident, misuse, or […]

Slate Steps

Handrail Installation Into Slate Stairs Slate is a beautiful natural product frequently used as a stair veneer.  Slate is also prone to cracking unless the proper precautions are taken.  When using a masonry screw fastener like the ones shown in our fastener section, you certainly want to get through the slate and into the masonry […]

Do you offer other colors of iron handrails?

A wrought iron handrails color has historically been black.  Therefore, we offer our handrails in durable black powder coat finish.  However, the black powder coat that is on the handrail will serve you well as a base coat for any color of your choosing.  You can simply paint directly over the powder coat finish.  It […]

Can I install my handrail into composite decking material.

Yes you can.  Composite decking itself is not strong enough alone.  What you will want to do is provide wood blocking under the composite decking so you can screw through the handrail base plate, through the composite decking and into the wood blocking below.  This could be blocking you intentionally place there or into the […]

I need a larger handrail

The largest we have available to ship is our Picket #4 and Arch #4 due to UPS shipping size restrictions.  That being said, It is possible to use 2 rails to span the length of your steps depending on your layout.  If you have the means to send a picture to me with some measurements, […]

Install into brick, stone or veneer

Any veneered step application can be tricky and require a different approach than concrete. The surface materials generally aren’t suitable to anchor to because the handrail will act as a lever and pry the material right off of the concrete substrate (if present). So with that in mind, the best way to combat that is […]

Returns, Refunds and Exchanges Policy

How To Return An Item I’d be happy to make suggestions to help you fit your handrail to your steps.  Feel free to call or email Joe (614) 715-4766 joe@fortinironworks.com You may be responsible for all shipping costs unless there is a manufacturer defect. Your item must be in its original unused condition to be […]

Handrail Maintenance

How often do I have to paint my handrail to help prevent against rusting? As a home owner you are aware that all outdoor items will require maintenance. After your handrail has been installed, you may notice minimal surface rust in the joints or seams. To maintain the ironwork it is best to clean the […]