Just happened to find DIY on internet. Contacted Joe and explained that I recently had hip surgery and needed stair rails ASAP. He had them delivered within days. They work beautifully. Great customer service.
We have an arch handrail which has been great, but we lost an escutcheon at the base. Joe’s customer service was superb…he not only advised us the part has since been replaced with something better, but sent us replacements free of charge. Excellent!
We just installed our railing. Absolutely LOVE it. The welding was very well done. Easy to install. It was difficult drilling through aggregate though. Had to purchase another drill bit. Will definitely recommend to others!!
I’m very impressed with the very high quality of your railing. The design of the Arch 3 was perfect for my use. I’ve installed it and it looks terrific. It’s sturdy and rust proof with the stainless steel base plate. The flawless finish and precision of your pieces is impressive.
Piece of cake! Very solid. Looks great. Ken M.
Everything worked as planned read more “everything worked as planned”
Awesome Railing read more “Awesome Railing”
Great handrail, thanks! read more “Great handrail, thanks!”
Quality of materials and workmanship are outstanding read more “Quality of materials and workmanship are outstanding”
Quality of materials and workmanship are outstanding read more “One of the most efficient companies I have ever dealt with”
Easy install. Good looking. read more “Easy install. Good looking.”
They were easy to install read more “They were easy to install”
The handrail is up and looks great! read more “The handrail is up and looks great!”
It’s everything you claimed it is! read more “It’s everything you claimed it is!”
It’s an excellent product, and I’m very pleased with it! read more “It’s an excellent product, and I’m very pleased with it!”
Instructions and youtube videos made it easy to do read more “Instructions and youtube videos made it easy to do”
Looks great. Thanks for your help. read more “Looks great. Thanks for your help.”
It installed just like your drawing read more “It installed just like your drawing”
My parents have loved them. No problems at all. read more “My parents have loved them”
These will make a real difference as my father-in-law returns from rehab to his home read more “These will make a real difference”
Thank you for sending a railing I can be proud of read more “Thank you for sending a railing I can be proud of”
I can really appreciate great quality! read more “Handrail purchase and install”