The perfect solution. We have a small home with a wood deck and a box step leading up to our door. Originally, I had planned to build a wooden handrail, but after my 3yo daughter unexpectedly fell of the edge of the deck and almost seriously hurt herself, I decided that we needed a rail asap. I found DIY, sent Joe a text to request a mockup, and received a response within minutes.
He identified potential problems with our stair layout and after careful consideration, we placed our order. Package arrived a few days later, in excellent condition (well protected).
Installation took 2 hours start to finish. Because there was not a lot of room for error in our layout, we took time to make sure everything was done right. Having a bottle of touch-up paint included to paint the bolts to match the rails was a nice touch too. I know this will come in handy if/when the rail gets dinged from use over time.
The finished result is something we are proud to have on our little home.
I’m so glad we found DIY and Joe.
I would recommend Joe and his products to friends, family, and clients, no reservations.