Joe’s customer service was exemplary
Joe’s customer service was exemplary from prior to the sale and answering follow-on questions. Highly recommended.
Joe’s customer service was exemplary from prior to the sale and answering follow-on questions. Highly recommended.
What a way to start the new year with installing the best made and looking handrails in the business. And just the pride of doing it ourselves as this is the second we have done. I will tell you it was tricky installing on limestone and getting true plumb and using the shims to make… read more “What a way to start”
Awesome handrails! So easy to install! They look great!
I have had two of your handrails for about four years. They are very attractive on the two steps on my front porch. They are extremely sturdy and I have had many compliments on them.
I would give you guys 10 out of 5 stars! I could not be more pleased with my purchase! Everything exceeded my expectations: the quality of the railing, the value, the speed at which it arrived, even the videos and instructions on installation. I was able to install it by myself in about 2 hours… read more “I would give you guys”
Made in ‘Merica! Especially in O-H- A nice professional looking installation was fairly easy to achieve! The railing was top notch and packaged safely for shipping. I want to specifically call out the quality concrete fastening kit provided. This took any challenge out of making the installation sturdy. The fasteners specifically are top quality –… read more “Made in ‘Merica! Especially”
There’s not much more one can say. DIY Handrail, as well as Joe, its owner went above and beyond to make sure everything was laid out correctly. As expected, the installation went very well. I now feel better knowing that my son, daughter-in-law and grandson will not go sliding off the porch on a cold… read more “There’s not much more one”
After a couple of friends almost toppled off my front steps I knew I needed a handrail on the open side. I chose DIY because of style and how it is made. Solid! Also, the price can’t be beat for the A+ quality. Couldn’t have been easier to install. Looks great. I like it.
This is a great product. Installed easy with supplied items in about 30 minutes. Very sturdy!
It looks fantastic, a nice addition yet more importantly, an excellent safety feature for my 92 year old grandma! It has held up great for over two years now and looks the same as when it was brand new. I’m so impressed that I’m back for another (for the right side).
I installed the arch railings this summer. I highly recommend that you use a hammer drill for the screws and an impact wrench to drive them in once the holes are drilled. A reciprocating saw for trimming the iron is helpful as well. Having the proper tools makes for an easier install. We are very… read more “I installed the arch railings”
The service from Joe and this company is unbelievable. He answered the phone, he helped with questions, had product in stock and shipped it quicker than I could prepare for it. He even included the drill bit (who does that). I’m looking to order more just because the experience was so pleasant!
Beautifully built product. Very sturdy and nicely finished. Installation takes some time (due to drilling eight 6 inch deep holes in concrete) but the end result is worth it. I have received many compliments on this railing. Customer service has been excellent. I would recommend without reservation.
We did a garage makeover with Garage Living in Cleveland last week and needed a 2-step handrail to complete the first phase of the project. Joe at Fortin Ironworks provided the great advice and fantastic customer service! Greg from Garage Living and his crew helped me install the handrail. Looking forward to working with Greg… read more “We did a garage makeover”
My wife and I just had our old basement stairwell rebuilt along with a new expansive patio. We knew we were going to need a handrail for the basement steps and on the search. We are in an older part of town and like to stay true to the aesthetics and older building material so… read more “immediately fell in love”
Our back patio has no way to balance yourself when you step down to go outside. My wife and I – as well as visitors to our house – had no way to steady themselves going in and out. And during the winter months, it’s too slick to manage. We ordered the rail and it… read more “Wonderful craftsmanship!”
My husband has been struggling with hip and knee pain. He has both artificial hips from the past 15 years due to long term steroid use. And will soon begin the process of knee replacements. A friend was able to install efficiently and my husband begin using immediately. We are very satisfied with the product.… read more “My husband has been struggling”
After much searching I finally found the perfect handrails for my porch. I purchased the Picket #2. They were easy to install with complete instructions and are durable and beautiful. Just what I wanted for both front and back steps! I would not hesitate to order again. Fast, friendly service right here from OHIO!!
I purchased Picket #2 for my new set of steps and this was a perfect fit and well built! Very happy to have found a true American made product by a company that takes pride in their work: you can see it in the workmanship. The instructions on how to choose the correct kit on… read more “I purchased Picket #2 for”
The perfect solution. We have a small home with a wood deck and a box step leading up to our door. Originally, I had planned to build a wooden handrail, but after my 3yo daughter unexpectedly fell of the edge of the deck and almost seriously hurt herself, I decided that we needed a rail… read more “The perfect solution. We have”
I bought the 24” wall mount hand rail, and I am very pleased with welded solid iron construction, powder coat finish, and supplied mounting hardware including nut driver bits. The package was well padded to prevent damage. Fast shipping with quality construction and finishing… you can tell these people take pride in their work.
Perfect for my needs. Delivery was prompt, packaged well. Installation on brick wall went well. Had some black automotive touch-up paint that made the silver colored mounting screws “disappear “. After 1 year still looks new.
My adult son and daughter-in-law purchased an older home that needed the front steps redone. We had to cut off the old wrought iron handrails and cover the old concrete with blue stone. I found DIY on line, called him for advice, and he nailed it! He shipped exactly what worked and it was easy… read more “My adult son and daughter-in-law”
I have nothing but great compliments on the entire process of having a handrail on my front porch. Ordering process was easy, was delivered in 2 days, and I was able to install in a very short time. It was great to have all necessary bits for installation, and the instructions to install easy to… read more “I have nothing but great”
In the years we have resided in our current home, there was never a thought that we might need a handrail to our front porch entrance. However prior to the onset of Winter, we decided to add a short DIY handrail, mainly for appearance purposes. On Thanksgiving day, a friend arrived and began to climb… read more “The railing was there for him to grab”
Beautifully made hand rails, very professionally finished and exactly as advertised. (I’ve seen Asian versions, which made me sick to my stomach, so I’m delighted these are so well made.) The supports are hollow but very sturdy, and nicely heavy, nevertheless I turned them over and filled them with mason’s cement before installing them! Mine… read more “Beautifully made hand rails, very”
I need a railing from my mother’s front porch. I googled it and found DIY handrails, what a blessing. They made this process so easy, I couldn’t believe it. I found the one I wanted, placed my order, it showed up in 4 Days and is exactly what she wanted. Fantastic quality, installation was simple.… read more “I need a railing from”
Your product was the perfect solution to reduce the risk for myself and guests entering my backyard from the study. I had just installed pavers and covered the steps. Your handrail was easy to install and you provided excellent support for choosing the right anchors! Sturdy and attractive, the handrail fits perfectly!
I had been looking for a handrail for my inside stairway. I couldn’t find what I was looking for at the local big box store, also tried Amazon. I bought one but ended up sending it back. I then found DIY hamdrails. I found and purchased the one I liked on Tuesday morning, it arrived… read more “I had been looking for”
Product, and especially the customer service was second to none. A sketchup model was drawn up especially for my field measurements and confirmed the products would fit as intended. During shipping a piece went missing or was not sent, however upon asking, a replacement arrived the next day. Installation went as planned without issue. Great… read more “Product, and especially the customer”
Just finished installing a handrail from DIY. The quality is excellent. Had a few questions and Joe was immensely helpful. Could not recommend these more. If I ever need additional handrails, there is no doubt I will be getting them from DIY.
These handrails are great. I’m 70 years old and my son and brother in law installed them at my front and back door a few years ago. I don’t know what I would do without them. I needed a handrail on the stairs going up to an upstairs apartment in my 110 year old barn.… read more “These handrails are great. I’m”
Turning 72 very soon. Have health issues cannot do steps very and had falls. I have lots of friends who kept saying “ you need rails”. So finally gave in. I ordered them got here very quickly. My husband and a good friend put them up. Boy what a difference rails make. Best thing we… read more “Turning 72 very soon. Have”
Stairs are now safe to use. I have been procrastinating for a long time because I thought it would be difficult. I was very surprised how easy the installation was. The kit contained everything I needed for installation which took all the guesswork out of it. Great product at reasonable price.
Don’t hesitate, just buy it! This is the third railing I have purchased and am extremely pleased with the quality and how easy they are to install.
A well designed, well made railing that was a breeze to install. Joe was very helpful in providing a drawing to show how the rail would look on the steps to our patio. I’ve already had one person ask for photos & contact info to do a rail project at their home. Easy ordering process… read more “A well designed, well made”
I needed a rail to qualify for my home insurance plan. My neighbor recommended a cheap fix by way of black pipe used for industrial uses. I opted for something that was more appealing and could be a permanent solution, hence, I discovered Fortin Ironworks. They were easy to install and look great. Showed them… read more “I needed a rail…”
I purchased one of these rails for an elderly neighbor who had a handyman install a cheap metal kit from one of the big box stores. It had rusted out and I was afraid she would fall if she accidentally leaned against it. The rail was very easy to install. I followed the directions and… read more “I purchased one of these”
I ordered my wall handrail from Joe, and I am very pleased with my order. I am in NY and my order came and my rail was package properly and was not damaged. I would definitely recommend this company to anyone who is looking to do a DIY project. By the way I forgot to… read more “oh so sturdy”
Extremely Satisfied! Joe could not have been more helpful from beginning to the end of the process. It was a pleasure from the mock up to final installation. The railing is beautiful and sturdy. I couldn’t be more pleased.
I live in a 55 plus community and my front porch steps had no handrails. After some extensive research and talking with several contractors I found DIY Handrail online. Joe made it so easy to order and even gave me a rendering for my HOA approval process. Since I am elderly I hired a handyman… read more “Completely Satisfied”
Joe and his customer service is above reproach! Joe and I emailed back and forth numerous times so he could help me select the correct railings for my application. The shipping was incredibly fast…the handrails arrived far ahead of my expectations. I tell everyone that will listen about D.I.Y. Handrail. This has become my go… read more “Joe and his customer service”
I am extremely satisfied with all aspects of the experience! Pre-purchase communication (mock-up, questions and answers) with Joe was extremely helpful. My two, #4 Pickets arrived in 2 days as advertised and in excellent condition. All hardware was furnished including the anchors, drill bit and socket that fit the anchors. (I changed to 5/16″x3″ Tapcon… read more “I am extremely satisfied with”
Great Product, great company to do business with. Very satisfied with the fit and finish of the rail kit, and the included hardware and driver. Thanks to Joe and the Customer Service Team for all the help. Will definitely be back in the future when the need arises.
We could not be more pleased read more “We could not be more pleased”
Survived California “Campfires” read more “Survived California “Campfires””
I now have a happy wife! read more “Pleasantly Surprised”
It looks great! read more “Thanks again for all your help and quick responses.”
We love the handrails read more “We love the handrails as”
Garage pics read more “You “Da Man” !!”
Solid railings. Great customer service read more “Solid railings. Great customer service”
A real Christmas present to ourselves read more “A real Christmas present to ourselves”
I ordered a DIY handrail late Spting 2018. It came in short irder, bit I had to wait for a dry day yo install it. A friend held it in place while I took a plumb, and measured hiw muvh i needed to cut the lower leg. I cut it located where I wanted it,… read more “I ordered a DIY handrail”
I am more than pleased with my two DIY handrails. They arrived quickly, they are a quality product, they were easy to install. The price was most reasonable for the high quality. Mine have been installed for one year and I expect to get many more years of use from them. Additionally, they satisfy the… read more “I am more than pleased”
Just happened to find DIY on internet. Contacted Joe and explained that I recently had hip surgery and needed stair rails ASAP. He had them delivered within days. They work beautifully. Great customer service.
We have an arch handrail which has been great, but we lost an escutcheon at the base. Joe’s customer service was superb…he not only advised us the part has since been replaced with something better, but sent us replacements free of charge. Excellent!
We just installed our railing. Absolutely LOVE it. The welding was very well done. Easy to install. It was difficult drilling through aggregate though. Had to purchase another drill bit. Will definitely recommend to others!!
I’m very impressed with the very high quality of your railing. The design of the Arch 3 was perfect for my use. I’ve installed it and it looks terrific. It’s sturdy and rust proof with the stainless steel base plate. The flawless finish and precision of your pieces is impressive.
Piece of cake! Very solid. Looks great. Ken M.
Everything worked as planned read more “everything worked as planned”
Awesome Railing read more “Awesome Railing”
Great handrail, thanks! read more “Great handrail, thanks!”
Quality of materials and workmanship are outstanding read more “Quality of materials and workmanship are outstanding”
Quality of materials and workmanship are outstanding read more “One of the most efficient companies I have ever dealt with”
Easy install. Good looking. read more “Easy install. Good looking.”
They were easy to install read more “They were easy to install”
The handrail is up and looks great! read more “The handrail is up and looks great!”
It’s everything you claimed it is! read more “It’s everything you claimed it is!”
It’s an excellent product, and I’m very pleased with it! read more “It’s an excellent product, and I’m very pleased with it!”
Instructions and youtube videos made it easy to do read more “Instructions and youtube videos made it easy to do”
Looks great. Thanks for your help. read more “Looks great. Thanks for your help.”
It installed just like your drawing read more “It installed just like your drawing”
My parents have loved them. No problems at all. read more “My parents have loved them”
These will make a real difference as my father-in-law returns from rehab to his home read more “These will make a real difference”
Thank you for sending a railing I can be proud of read more “Thank you for sending a railing I can be proud of”
I can really appreciate great quality! read more “Handrail purchase and install”