I am extremely satisfied with all aspects of the experience! Pre-purchase communication (mock-up, questions and answers) with Joe was extremely helpful. My two, #4 Pickets arrived in 2 days as advertised and in excellent condition. All hardware was furnished including the anchors, drill bit and socket that fit the anchors. (I changed to 5/16″x3″ Tapcon Concrete anchors and found landing the anchors much easier that those provided.) The railings were very easy to install although for the novice, your instructions might want to specifically tell people to clean the dust from the holes before trying to insert the anchors. The railings are very sturdy! If they ever begin to move over time, I’ll re-drill the holes and add epoxy but I really don’t expect to have to do that. The price was right and the railings look fantastic. Initially my bride wasn’t too keen on standard DIY type railings. She was looking for custom railing at a much higher price. But once installed, she is extremely pleased too! I can go on and on but will leave it there. For any DIY’er with a hammer drill, hack saw, tape measure and level, this is the way to go. You won’t regret this purchase. I’m so glad I found this product.
Joe and his customer service is above reproach! Joe and I emailed back and forth numerous times so he could help me select the correct railings for my application. The shipping was incredibly fast…the handrails arrived far ahead of my expectations. I tell everyone that will listen about D.I.Y. Handrail. This has become my go… read more “Joe and his customer service”
I am extremely satisfied with all aspects of the experience! Pre-purchase communication (mock-up, questions and answers) with Joe was extremely helpful. My two, #4 Pickets arrived in 2 days as advertised and in excellent condition. All hardware was furnished including the anchors, drill bit and socket that fit the anchors. (I changed to 5/16″x3″ Tapcon… read more “I am extremely satisfied with”
Great Product, great company to do business with. Very satisfied with the fit and finish of the rail kit, and the included hardware and driver. Thanks to Joe and the Customer Service Team for all the help. Will definitely be back in the future when the need arises.
We could not be more pleased read more “We could not be more pleased”
Survived California “Campfires” read more “Survived California “Campfires””
I now have a happy wife! read more “Pleasantly Surprised”
It looks great! read more “Thanks again for all your help and quick responses.”
We love the handrails read more “We love the handrails as”
Garage pics read more “You “Da Man” !!”
Solid railings. Great customer service read more “Solid railings. Great customer service”
A real Christmas present to ourselves read more “A real Christmas present to ourselves”
I ordered a DIY handrail late Spting 2018. It came in short irder, bit I had to wait for a dry day yo install it. A friend held it in place while I took a plumb, and measured hiw muvh i needed to cut the lower leg. I cut it located where I wanted it,… read more “I ordered a DIY handrail”
I am more than pleased with my two
DIY handrails. They arrived quickly, they are a quality product, they were easy to install. The price was most reasonable for the high quality. Mine have been installed for one year and I expect to get many more years of use from them. Additionally, they satisfy… read more “I am more than pleased”
Just happened to find DIY on internet. Contacted Joe and explained that I recently had hip surgery and needed stair rails ASAP. He had them delivered within days. They work beautifully. Great customer service.
We have an arch handrail which has been great, but we lost an escutcheon at the base. Joe’s customer service was superb…he not only advised us the part has since been replaced with something better, but sent us replacements free of charge. Excellent!
We just installed our railing. Absolutely LOVE it. The welding was very well done. Easy to install. It was difficult drilling through aggregate though. Had to purchase another drill bit. Will definitely recommend to others!!
I’m very impressed with the very high quality of your railing. The design of the Arch 3 was perfect for my use. I’ve installed it and it looks terrific. It’s sturdy and rust proof with the stainless steel base plate. The flawless finish and precision of your pieces is impressive.
Piece of cake! Very solid. Looks great. Ken M.
Everything worked as planned read more “everything worked as planned”
Awesome Railing read more “Awesome Railing”
Great handrail, thanks! read more “Great handrail, thanks!”
Quality of materials and workmanship are outstanding read more “Quality of materials and workmanship are outstanding”
Quality of materials and workmanship are outstanding read more “One of the most efficient companies I have ever dealt with”
Easy install. Good looking. read more “Easy install. Good looking.”
They were easy to install read more “They were easy to install”
The handrail is up and looks great! read more “The handrail is up and looks great!”
It’s everything you claimed it is! read more “It’s everything you claimed it is!”
It’s an excellent product, and I’m very pleased with it! read more “It’s an excellent product, and I’m very pleased with it!”
Instructions and youtube videos made it easy to do read more “Instructions and youtube videos made it easy to do”
Looks great. Thanks for your help. read more “Looks great. Thanks for your help.”
It installed just like your drawing read more “It installed just like your drawing”
My parents have loved them. No problems at all. read more “My parents have loved them”
These will make a real difference as my father-in-law returns from rehab to his home read more “These will make a real difference”
Thank you for sending a railing I can be proud of read more “Thank you for sending a railing I can be proud of”
I can really appreciate great quality! read more “Handrail purchase and install”