Tag Archive for: handrail

Slate Steps

Handrail Installation Into Slate Stairs

Slate is a beautiful natural product frequently used as a stair veneer.  Slate is also prone to cracking unless the proper precautions are taken.  When using a masonry screw fastener like the ones shown in our fastener section, you certainly want to get through the slate and into the masonry substrate below.  If you are using a standard hammer drill, there is little risk of cracking it providing it is in good condition, properly attached to the substrate and so long as you stay away from the edges (3″ or more).  If you believe it is at risk of cracking, you can turn off the hammer action until through the slate then engage the hammer action once into the substrate.  I do not suggest using a roto hammer (ie Hilti) as that much hammer action puts the slate at risk.  It is a good idea to enlarge the hole that is through the slate so the fastener threads do not engage the slate.  Do that carefully so you do not enlarge the hole within the substrate.  Try not to put too much lateral force on the slate while doing so.  It is not recommended to use expanding fasteners like wedge anchors or sleeve anchors with any veneered masonry.

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Do you offer other colors of iron handrails?

A wrought iron handrails color has historically been black.  Therefore, we offer our handrails in durable black powder coat finish.  However, the black powder coat that is on the handrail will serve you well as a base coat for any color of your choosing.  You can simply paint directly over the powder coat finish.  It […]

Can I install my handrail into composite decking material.

Yes you can.  Composite decking itself is not strong enough alone.  What you will want to do is provide wood blocking under the composite decking so you can screw through the handrail base plate, through the composite decking and into the wood blocking below.  This could be blocking you intentionally place there or into the wood stair stringers.  The other option would be to bolt through the base plate and composite decking and use large washers and nuts below the composite decking.

I need a larger handrail

The largest we have available to ship is our Picket #4 and Arch #4 due to UPS shipping size restrictions.  That being said, It is possible to use 2 rails to span the length of your steps depending on your layout.  If you have the means to send a picture to me with some measurements, I’d be happy to mock up my suggestions.

Install into brick, stone or veneer

Any veneered step application can be tricky and require a different approach than concrete. The surface materials generally aren’t suitable to anchor to because the handrail will act as a lever and pry the material right off of the concrete substrate (if present). So with that in mind, the best way to combat that is to go through the surface material and into the concrete substrate below. Please refer to our FASTENER SELECTION PAGE. The one you choose will depend on how thick your bricks or veneer materials are. These fasteners are also available at most hardware stores as well.

Epoxy is a fine choice as well as the epoxy will unify the surface brick with the substrate regardless of the material. HERE is a suitable epoxy available at Home Depot. The product page offers a video of the manufacturers recommended process. You will use threaded studs like THIS. I suggest using a 5/16″ stud long enough to get through the brick and into your substrate + a minimum of 1+” embed into the substrate. Follow the manufacturers recommendation as to which size hole to drill to receive the epoxy and threaded stud. Once you have the threaded stud epoxy in you can put your handrail on the studs and us a nut to secure it.

Feel free to give me a call or email if you need further clarification or have other questions

Returns, Refunds and Exchanges Policy

How To Return An Item

I’d be happy to make suggestions to help you fit your handrail to your steps.  Feel free to call or email Joe (614) 715-4766 joe@fortinironworks.com

You may be responsible for all shipping costs unless there is a manufacturer defect.

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.  You may at our discretion be responsible for all shipping costs unless there is a manufacturer defect.

You may be responsible for return shipping costs even if the shipping cost was included in the original purchase price.

For step mounted Iron X Handrails it is typically $80-$100 to ship.  For wall mounted Iron X Handrails it is typically $20-$30 to ship.  You must also provide a shipment tracking number on the return shipping.  Your account will be credited once we receive the shipment.  Please contact Joe with questions.

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. You may be responsible for all shipping costs unless there is a manufacturer defect.

  1. Please email joe@fortinironworks.com to request a RMA #.
  2. Mail your returned item to:
    • Fortin Ironworks
    • RMA#
    • 944 West Fifth Avenue
    • Columbus, Ohio 43212
    • (614) 715-4766
  3. Include in your package a signed letter stating the reason for your return and the original receipt.
  4. If your product was damaaged in transit or if there is a manufacturers defect, please email joe@fortinironworks.com photos of the damage

Return Exceptions

Some items can not be returned. These include custom ornamental iron, altered products. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking

All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that was paid on the order even if the product is a ‘Free Shipping’ or ‘Shipping Included’ item. For step mounted Iron X Handrails it is typically $80-$100 to ship. For wall mounted Iron X Handrails it is typically $20-$30 to ship. You will be responsible for these costs as well if your item is returned.

Exchanges

If your item is in like new condition, you may exchange your item for a different size. You will not be subject to a restocking fee in this case, but you will have to pay for the return shipping to us. You must also provide a shipment tracking number on the return shipping. Your account will be credited once we receive the shipment. Please contact joe@fortinironworks.com

Handrail Maintenance

How often do I have to paint my handrail to help prevent against rusting?

As a home owner you are aware that all outdoor items will require maintenance. After your handrail has been installed, you may notice minimal surface rust in the joints or seams. To maintain the ironwork it is best to clean the rust off. Then touch up the area with spray paint or a small brush, it is best to use an oil base enamel paint. To help prevent against rust it is best not to salt around the ironwork and visually inspect the ironwork once a year. Paint and touch up as needed.

Shipping Policy