Extremely Satisfied! Joe could not have been more helpful from beginning to the end of the process. It was a pleasure from the mock up to final installation. The railing is beautiful and sturdy. I couldn’t be more pleased.
I live in a 55 plus community and my front porch steps had no handrails. After some extensive research and talking with several contractors I found DIY Handrail online. Joe made it so easy to order and even gave me a rendering for my HOA approval process. Since I am elderly I hired a handyman… read more “Completely Satisfied”
Joe and his customer service is above reproach! Joe and I emailed back and forth numerous times so he could help me select the correct railings for my application. The shipping was incredibly fast…the handrails arrived far ahead of my expectations. I tell everyone that will listen about D.I.Y. Handrail. This has become my go… read more “Joe and his customer service”
I am extremely satisfied with all aspects of the experience! Pre-purchase communication (mock-up, questions and answers) with Joe was extremely helpful. My two, #4 Pickets arrived in 2 days as advertised and in excellent condition. All hardware was furnished including the anchors, drill bit and socket that fit the anchors. (I changed to 5/16″x3″ Tapcon… read more “I am extremely satisfied with”
Great Product, great company to do business with. Very satisfied with the fit and finish of the rail kit, and the included hardware and driver. Thanks to Joe and the Customer Service Team for all the help. Will definitely be back in the future when the need arises.
Just installed the Floor-2 and Wall-4. Great installation package. They arrived a day early. Very satisfied, thanks!
Wow! Great product, installed easily, just as described. Read the instructions, watch the videos, and be sure to have a hammer drill (if you’re attaching to concrete). Never had a project go as smoothly as installing this railing. Looks Great.
I ordered a DIY handrail late Spting 2018. It came in short irder, bit I had to wait for a dry day yo install it. A friend held it in place while I took a plumb, and measured hiw muvh i needed to cut the lower leg. I cut it located where I wanted it,… read more “I ordered a DIY handrail”
I am more than pleased with my two DIY handrails. They arrived quickly, they are a quality product, they were easy to install. The price was most reasonable for the high quality. Mine have been installed for one year and I expect to get many more years of use from them. Additionally, they satisfy… read more “I am more than pleased”
We LOVE our DIY handrail! We’re both getting a little older (and have older friends) and just needed to feel safer on the front steps. It’s a great product!
Just happened to find DIY on internet. Contacted Joe and explained that I recently had hip surgery and needed stair rails ASAP. He had them delivered within days. They work beautifully. Great customer service.
We have an arch handrail which has been great, but we lost an escutcheon at the base. Joe’s customer service was superb…he not only advised us the part has since been replaced with something better, but sent us replacements free of charge. Excellent!
The railing is perfect and Joe was a tremendous help throughout the purchase and installation process. We are delighted with the end result. Thanks, Bob
Robert F. Long, Jr.
Joe’s customer service was exemplary from prior to the sale and answering follow-on questions. Highly recommended.
We just installed our railing. Absolutely LOVE it. The welding was very well done. Easy to install. It was difficult drilling through aggregate though. Had to purchase another drill bit. Will definitely recommend to others!!
I’m very impressed with the very high quality of your railing. The design of the Arch 3 was perfect for my use. I’ve installed it and it looks terrific. It’s sturdy and rust proof with the stainless steel base plate. The flawless finish and precision of your pieces is impressive.
Piece of cake! Very solid. Looks great. Ken M.
I am glad I found your product on internet . And I think my contractor will recommend it to others. All the crew liked it. And we support Made in America. Nancy